Pros
I've been with SysAid for a few years, and the past year has been a period of impressive growth for the organization. The change in leadership has brought a refreshing new energy and experience to the company, On the product side, SysAid's has listened to customers and internal parties and adjusted accordingly. We've seen continuous improvements in both features and performance, Making it easier to deliver value to customers. The focus on listening to feedback, both from employees and users, shows how much the company is committed to growth. The work environment feels more dynamic and focused on a clear goal with more departments inline with each other. Overall, it’s an exciting time to be part of SysAid, with leadership and product heading in the right direction
Cons
There is always room for improvement but the company is aware of these and addressing them accordingly.