ugh - Customer Service Representative Synchrony Employee Review

2.0
20 Jun 2024
Recommend
CEO approval
Business outlook

Pros

benefits, 100% remote, your choice of lunch length (30 min, 45 or an hour)

Cons

this is for the customer service department only - everything is a con. they have no clue what they are doing. everything negative about this department or position written on here is accurate. no communication. so many times i waited for a quewstion to be answered out of training and it would take 10 to 60 minutes each time. but your calls have to be short. just read the other reviews, those ones are true.

Explore other reviews about Synchrony

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Best Place to Work and has best team

Cons

- Nothing much, very supportive firm

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for , 4 days week and no meeting on friday were great perks to have when it comes to work / life balance

Cons

Senior leadership feels distant and uninvolved with the day-to-day realities of the engineering teams.

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