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      Synchrony

      Engaged employer

      Synchrony reviews

      Overwhelming After A Few Months! - Customer Service Representative (CSR) Synchrony Employee Review

      3.0
      10 Jul 2023
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Good co-workers and coaches, and managers. Great Vacation/PTO package and benefits.

      Cons

      Hard to move out of your current role without meeting your call metrics. Back To Back Calls which leads to burnt-out.

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      5.0
      3 Jun 2026
      Avp-operations
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for , 4 days week and no meeting on friday were great perks to have when it comes to work / life balance

      Cons

      Senior leadership feels distant and uninvolved with the day-to-day realities of the engineering teams.

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