Great Place to Work if You Like Call Centers - Customer Service Representative Synchrony Employee Review

3.0
28 Jul 2015
Recommend
CEO approval
Business outlook

Pros

Extensive training and managers willing to help you succeed. The only reason I left this job is because of a family emergency and I hadn't worked long enough to receive FMLA.

Cons

Repetitive work. A lot of explaining to customers about thier loan agreement, because the merchant didn't go over it with them. I don't believe one needs a bachelor degree to be successful in this field.

Explore other reviews about Synchrony

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Best Place to Work and has best team

Cons

- Nothing much, very supportive firm

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for , 4 days week and no meeting on friday were great perks to have when it comes to work / life balance

Cons

Senior leadership feels distant and uninvolved with the day-to-day realities of the engineering teams.

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