Don't do retail card - Customer Service Representative Synchrony Employee Review

2.0
18 Jan 2021
Recommend
CEO approval
Business outlook

Pros

Some bosses are great! Lots of overtime potential Games and food trucks Rotations and special projects and trainings available VTO - Voulentary Time Off

Cons

Non stop calls. Clock on and get a call, as soon as you hang up you have another. Some slow periods, but not usually. Graded on calls, call times, fees waived, compliance, and customer survey. Drama, loud crowded offices, high turnover EHD is overworked and made to be abused by customers

Explore other reviews about Synchrony

5.0
30 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits, flexibility, and great people

Cons

No complaints, overall a great place to work

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