16 Apr 2021
Symetra Response
5yThank you for providing your feedback which highlights several material concerns. Sometimes it can be difficult to hear tough feedback but it always helps us to learn if we have an open heart. Listening and responding to employee feedback is consistent with our commitment to empowering open and honest conversations as an essential part of the employee experience. My hope is that you were able to discuss your specific situation with your HR Business partner or a member of the IT Leadership Team to give them the opportunity to respond and improve your situation.
On one key point, I am sorry to disagree with the premise that existing employees have an advantage over new people with outstanding skill sets. In our hiring process, we emphasize the importance of finding great people with outstanding skill sets. Our hiring mantra is that we should always expect to hire people smarter and more capable than the people participating in the interview. A rising tide lifts all boats.
The new Talent and Product model introduced in 2020 aligns employees by functions and skill sets to enable our people to grow their careers by focusing on growing their professional skills and capabilities. Besides networking with people in similar roles, this new program requires that all employees spend a minimum of 10% of their time focusing on education and career management including workshops, mentoring, and continuing education. We absolutely understand the importance of investing in our people.
I am sincerely sorry to hear about the issues you highlighted in your post – thank you for sharing. I promise that has not been part of my Symetra experience. I believe most of our current IT employees would say things are very good today. For anyone interested in working in a progressive company with some of the leaders in cloud technology and the business – we would love to hear from you.