Great Up and Coming Company - Inclusive and Diversified - IT Desktop Support Manager Symetra Employee Review

5.0
3 Feb 2019
Recommend
CEO approval
Business outlook

Pros

Strong projected growth as company rises to become a national player. Strong inclusive culture that inspires great talent to excel. Strong executive leadership who are poised to lead Symetra to the next level and beyond. Focused IT Leadership that has matured and continues to improve IT Service Management to well above standard levels. Collaborative work environment with continuous feedback. Flexible work/life balance with above average time off.

Cons

No free parking, but a small price to pay.

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Symetra Response
7y
Thank you! Even though you aren’t with Symetra anymore, it sounds like you had a good experience. I’m optimistic about our company future, too -- it’s a pretty exciting time to lead the IT organization at Symetra!

Explore other reviews about Symetra

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, people, pay and benefits. Remote work is awesome.

Cons

Can't think of anything right now

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Symetra Response
2w
From Dena Ashlock, Actuarial: Thank you for the kind words and for your years with Symetra! We're glad the culture, benefits, and flexibility have made it a great place to work. We hope to keep earning that review for years to come!
5.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunities here to become a true student of the business. Flexibility in work location, because it's really and truly a fully remote first workplace. Opportunity to develop and nurture an effective sales system, bring value and partner for a lifetime with financial professionals to help grow businesses, and protect clients' and families' futures. Guidance and employee engagement in future-proofing the business, leadership opportunities, and opportunities for community impact that you can measure both with hard data and with emotional impact on the team. I'm genuinely glad to get up and go to work every morning. I'm grateful for the opportunity, and the confidence given to us to be driven and self-sufficient professionals.

Cons

Training is getting exponentially better, and structure is fomenting, but still isn't where it should be, by far. Sales teams bolster each other, but there's a perception of "performance punishment" that affects morale. The company wants to be a top ten carrier, but feels like it's lacking direction in other divisions, and our operational growing pains are evident to advisors.

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Symetra Response
2mo
From Erin Woltz, VP Talent Management and Change Leadership: Thank you for this thoughtful feedback and for the genuine enthusiasm you bring to your work here! It's meaningful to hear that you find purpose in partnering with financial professionals and contributing to something larger. Appreciate you highlighting your concerns; these are the kinds of observations that help us identify where our growth is creating friction. We encourage you to continue sharing that perspective with your manager and through our internal feedback channels. Voices like yours are part of how we get to where we want to be.
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