Great people, poor management - Supervisor Swoon Gelato Employee Review

3.0
25 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Really enjoyed my time spent working there especially because of the staff there.

Cons

Poor senior management, for example during the summer the air conditioning was broken and they refused to have it fixed until winter despite +30 degree heats inside the store.

Explore other reviews about Swoon Gelato

4.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Fantastic management, colleagues and environment to work in and build social skills

Cons

Less available hours in the winter

3.0
27 Jun 2023
Recommend
CEO approval
Business outlook

Pros

It was a good location for me and the elements of the job such as making the coffees and orders as well as serving customers I found enjoyable

Cons

The branch was frequently understaffed which meant that I ended up working more hours than agreed upon and sometimes had to come in even when unwell because not enough staff were available

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