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      Swissport

      Engaged employer

      Swissport reviews

      Customer Service Agent - Customer Service Agent Swissport Employee Review

      3.0
      22 Feb 2023
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Good experience and nice uniform

      Cons

      Be prepared to be screamed at for oversized luggage, cancelled flights, anxiety management, charging excess fees etc. Even if it is company policy, it takes guts.

      Explore other reviews about Swissport

      5.0
      12 Mar 2026
      Supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Great employer has good health insurance

      Cons

      Night time shift and day shift is limited

      2.0
      5 Jul 2026
      Supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      There is plenty of available overtime.

      Cons

      Horrible work-life balance. Leadership is checked-out. Corporate is unreachable.

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