Ramp agent - Ramp Agent Swissport Employee Review

2.0
7 Feb 2017
Recommend
CEO approval
Business outlook

Pros

There really aren't any pros to working for this company bar having a job

Cons

Invisiblity of night shift to management , abysmal conditions for downtime , low pay , no enhancement for extra hours ,

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Swissport Response
9y
Thank you for your comments. We have an active project looking at "Rest Areas" for employees and set aside budget to make improvements on this matter. We are also investing heavily in Management Performance enhancing training and coaching including Active Supervision and Active Leadership courses. I will pass these comments on to the senior management at NCL and have them look at ways to improve the local management cover outwith the Monday - Friday 9-5 times. We are a company who pride the fact that we are available to our customers and colleagues 24/7. thanks again for the constructive comments John Lamond

Explore other reviews about Swissport

5.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Learned a lot as an aircraft fueler, my manager at the time recognized my hard work and offered me a lead position. there was plenty of overtime and opportunities to explore different aspects of aircraft fueling. If I could I would definitely return to the company and get into management.

Cons

some employees I worked with made most of my shifts harder than they had to be. the job itself was easy and enjoyable for the time being even with call offs and no shows.

1.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There is a sense of family culture at the airside level, and that was one of the few genuinely positive parts of the experience.

Cons

Unfortunately, the overall environment was overshadowed by micromanagement and a culture where communication often felt dishonest. There were situations where it seemed like management claimed conversations or warnings had happened when they had not, only to move quickly to write employees up. The lack of consistency and trust made the workplace frustrating and difficult to navigate. There also seemed to be high turnover, along with very little clear direction or path for growth. On top of that, some business practices came across as focused on avoiding providing proper benefits, which left a negative impression.

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