Pros
- The pay isn't bad (when compared with other insurance/reinsurance companies). - Much to learn, and there are opportunities for job rotation. - Some co-workers are friendly, knowledgeable, and helpful; great to work with such people.
Cons
- Company is consistently "making profits" every year, top management will proudly announce we have hit our targets, and yet the increments and bonuses fail to reflect it. - Work-life balance depends on where you are and what you work as. To be fair, not saying there is none: it depends. But for most people, working more than standard work hours is the norm. That is the only way to keep your heavy pile of work from overwhelming you. - Terrible top management: all-about-profits mentality, do what's easier instead of what's better, vague/empty promises, lack of accountability and direction, talking about empowering staff but not giving them any real power to make changes, slow decision-making, etc. Cost-cutting seems to be the favored method instead of coming up with proper solutions. Don't expect stability here. - Heavy outsourcing to India. I'm not putting the Indians down; I have good colleagues there that I appreciate. But the management there is one of the most toxic, and there are lots of unresolved complaints. The good Indians will leave once they reach their limits, and you get what's left. - Lack of proper training. You get about a week or two of training and then you're expected to work for real and "learn on the job". Your seniors are usually too busy with their own massive workloads to help much, or there are no good training guidelines to follow. Then of course you will make mistakes, which will come back to you sooner or later, and then you have to waste precious time to solve it when it could've been prevented by proper guidance. - Too many systems (many which are outdated) causing slow, complicated workflow. You work in System A which relies on System B which itself ties to System C, so a problem in one may lead to a problem in all. Brilliant!
