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      Sweetwater

      Engaged employer

      Sweetwater reviews

      2020 Sales Engineer Review - Sales Engineer Sweetwater Employee Review

      4.0
      29 Aug 2020
      Sales engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      If you’re a musician, you have access to pretty much anything you want and for a good price. In-house medical clinic, concierge to help with ordinary errands like dry cleaning drop off/return, sending packages, etc. Access and discounts to other “Sweet Family” of businesses just as Sweetcars, an eyeglass store, Sweet Aviation, etc. Lots of options food-wise in the cafeteria. Environmentally friendly workplace. Sweetwater’s home is a LEED certified building that uses ice to cool the building instead of air conditioning, for example. Free in-house personal trainer in the gym.

      Cons

      No real career upward movement when in sales. In fact they almost discourage it when asked about it with the common answer “Most Sales Managers take a pay cut.” There’s only about 10 for 500 Sales Engineers. Sweetwater only matches 20% up to 6% of your 401k. They used to only give 6 PTO days for the first year until just recently changing it to 10. Work life balance is hard. 11 hour days are pretty common. You’re required to work 44 hrs/week and every 3rd Saturday. 80-100 calls a day is almost expected. New Sales Engineers usually have to work later shifts and weekends and are also required to attend weekly meetings every Monday @8am and every Tuesday and Thursday meetings @ 7:30am. These are not included with the required 44 hours. The location isn’t really near anything, so taking a quick drive to do an errand on your lunch is pretty much impossible. Your first year is basically trying to build your customer base while fielding calls for your fellow sales engineers who have been there longer.

      avatar
      Sweetwater Response
      5y
      It's great to hear that you're enjoying the many things you've placed onto your "pros" list. A big part of our commitment to our employees is ensuring they have everything they could need right at their fingertips on our campus - the free fitness center, free health clinic, dry cleaning drop off/delivery service, salon & massage services, racquetball court, oil change/auto care drop off / return services via SweetCars and many other options. We were also very happy to add more PTO to every single employee this year. In addition, our employee profit sharing was our highest ever this year which took the company contribution to employee 401ks to the equivalent of a 45% match (vs the pre-profit sharing base match level). Regarding time commitment, we get that being a Sales Engineer can be a challenging - and rewarding - role. We work hard to be very clear about time expectations from the very beginning of the interview process. And we find that the vast majority of our new SEs understand very clearly what level of commitment they are signing up for. Regarding SE pay, we offer an uncapped commission structure which has allowed many successful Sales Engineers to earn incomes well into the six figures. The income opportunity is absolutely there for those who decide to invest themselves into building their career at Sweetwater. And regarding work/life balance we offer a variety of resources to help our team members proactively manage their well being - including a comprehensive Employee Assistance Program. Of course, if you have other questions or concerns, always feel free to speak with a member of the Sales Management team or one of our HR team members. We're here to help! - Jeff Ostermann, Chief People Officer

      Explore other reviews about Sweetwater

      5.0
      19 Jun 2026
      Piano instructor
      Recommend
      CEO approval
      Business outlook

      Pros

      -Structure for private lessons -Create your own hours -Pool for new students -Food discount -Benefits

      Cons

      -I personally did not have problems

      4.0
      5 Jun 2026
      Sales engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      If sales and music are your drives, Sweetwater is as good as it gets. Management in my experience has been very supportive and development-oriented, creating a positive culture around the company. They have a fantastic training program (albeit intense) that trains on both products and sales methods, so even if you're lacking experience in a given category there's plenty of coaching and training to get you ready for the role. Over time, the position can also be quite lucrative which compliments Fort Wayne's low cost of living well. They also offer relocation assistance since all positions are on-site, and a great benefits package. I've been fortunate to become great friends with many of my coworkers and honestly some days don't even feel like work. Ultimately, with this job you get what you put in, and making a solid living to geek out over music gear all day is a pretty sweet gig.

      Cons

      The job is very demanding - it's a fully commission sales job that revolves around constant customer outreach via call, text, and email. This means starting out is tough financially, and days are usually long. Try to have a savings cushion before you start, especially if you're moving from another city/state. You also work nights, holidays, and rotate through weekend shifts which won't be new for those who have worked retail before, but it's still a tough adjustment. Starting out I struggled from a social aspect as well. Fort Wayne is a cool city, but it's no LA, NY, or Chicago. Long hours at work make going out and making friends or getting involved in community groups/organizations difficult.

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