hourly wage - Retail Sales Associate Swarovski Employee Review

4.0
21 May 2024
Recommend
CEO approval
Business outlook

Pros

Great management, a very friendly and supportive team

Cons

lengthy coursework for product knowledge

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Swarovski Response
2y
Thank you for taking the time to leave a review. We love hearing back and learning from our people and learning more about how our company can improve. This is why we have launched the CX Academy, aiming our Sales Consultants to learn and grow their careers. Through the program, we help our employees get thoroughly on boarded, gain more in-depth knowledge, become specialists, and, if desired, develop into a management position. We are looking forward to welcoming you in our stores again - as a colleague or as a customer.

Explore other reviews about Swarovski

5.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Family owned great place to work

Cons

Large company, lots of red tape

2.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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