not too bad - Keyholder/Brand Ambassador Swarovski Employee Review

4.0
9 Jan 2014
Recommend
CEO approval
Business outlook

Pros

felxible hours and scheduling. this company teaches you the responsibility of opening and closing a retail store. the people i work with are really nice and fun. its a small working environment with minimal surpervison. there is room to grow if you stick around. alocation is a nice incentive.

Cons

not enough hours due to favortisim. hard to make goals. only one full time position available at each boutique. bad turn over and the discount isnt that great.

Explore other reviews about Swarovski

5.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits working part time

Cons

Retail hours can be difficult

2.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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