SWAROVSKI - Kam Swarovski Employee Review

3.0
4 Feb 2020
Recommend
CEO approval
Business outlook

Pros

Great People Competitive Pay Great Product

Cons

Restructuring Heavy work load Very old office

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Of course, we are thrilled to read your list of Pros: “Great People - Competitive Pay - Great Product”. However as for your “Cons” honestly, we are equally thrilled to read these comments as well, as only with constructive and honest feedback can we work together to improve our company and our work place. At Swarovski we have an open-door policy and encourage our employees to reach out to a member of upper management or HR to make sure their concerns and ideas for the betterment of the company are addressed and handled strategically and effectively in a timely matter, as only with constructive feedback from our current and former employees as well as our customers can we improve and remain relevant in today’s everchanging world. Please be assured your review and comment “Restructuring - Heavy work load - Very old office” will be shared with cooperate HR and Upper management and investigated. But to be honest at this time we can not really address the old office, but we can and will look into the workload and work life balance of our staff in our Canada office. As for the restructuring, please note this is implemented to keep the company posed for future growth and any impacted employees are taken care of and treated with the upmost respect, as we do not take restructures or layoffs lightly. Once again, we want to thank you for taking the time to leave a review and we want to wish you much success in your future with endeavors.

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5.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Family owned great place to work

Cons

Large company, lots of red tape

2.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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