Nomal retail job - Sales Consultant Swarovski Employee Review

3.0
1 Jan 2020
Recommend
CEO approval
Business outlook

Pros

Great coworkers, got to learn a lot about jewlery.

Cons

Most of the time we stare in to the air cuz we are so bored

avatar
Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Of course, we are thrilled when we get positive feedback and are glad to read that you work with “Great coworkers” and that you “got to learn a lot about jewelry”. As for your comment about “Most of the time we stare in to the air cuz we are so bored”, may we suggest you talk to your manager about this and use the down time to learn more about our products and to think of creative ways to reach out to your clients to improve traffic and sales. We are always getting new shipment, and this gives our clients a reason to visit multiple times a year. Sometimes brainstorming as a team is all it takes to move the dial on sales and service. Once again, we want to thank you for taking the time to leave a review at Swarovski, we value feedback both positive and negative and your feedback will be shared with upper management to ensure we do a better job communicating the ways to utilize downtime in our stores. We also want to wish you much success in your future with Swarovski.

Explore other reviews about Swarovski

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

The management team is refined and very accommodating. I loved my time here. I had so many opportunities to learn and grow through my experiences, and working with the team was amazing. Holiday seasons were stressful but never unfun. The management here really makes you feel cared for. Love the discount on most jewelry as well.

Cons

Scheduling could be volatile during holiday seasons, but that's to be expected for a front-line sales position.

2.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

See reviews by: Helpful|Rating|Date|All