Very professional - Sales Associate Swarovski Employee Review

4.0
6 Dec 2019
Recommend
CEO approval
Business outlook

Pros

Co-workers extremely friendly, helpful, flexible

Cons

Summer season late working hours

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Of course, we are thrilled to read your list of Pros: “Co-workers extremely friendly, helpful, flexible” Please note here at Swarovski we believe in fostering an environment where teamwork can flourish and in investing in our people and we are especially proud of the investment that we make in our training programs, providing our employees with the training they need to succeed and get to the next level with Swarovski and in their future endeavors. As for your Cons: “Summer season late working hours” we are sorry that you are not happy with the hours as we strive to be flexible but often the demands of retail require us to work when our customers shop. This can and does include weekends and evenings and extra hours over the holidays. Although the hours may not be ideal, they do afford our employees the opportunity in partnership with their managers to have a flexible schedule and many people do like this aspect of the role. We also encourage our associates to partner with the managers during the hiring process to determine if our flexible schedule will work for them, so they are aware of the job requirements before starting. Once again thank you for taking the time to leave a review and we wish you much success in your future with Swarovski

Explore other reviews about Swarovski

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

The management team is refined and very accommodating. I loved my time here. I had so many opportunities to learn and grow through my experiences, and working with the team was amazing. Holiday seasons were stressful but never unfun. The management here really makes you feel cared for. Love the discount on most jewelry as well.

Cons

Scheduling could be volatile during holiday seasons, but that's to be expected for a front-line sales position.

2.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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