Nice company - Anonymous employee Swarovski Employee Review

4.0
5 Nov 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good work environment Nice colleagues

Cons

Salary a bit under the expectations

avatar
Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued We are of course thrilled to read your Pros: “Good work environment" and “Nice colleagues” As for your “Cons” seems you are disappointed with the salary, please note that we have a compensation team that determines the salaries based on competitive market research, and that we also offer our Sales Consultants a bonus when the store and company reach their targets. The retail bonus program at Swarovski was rolled out about a year ago, after much research, was meant to enhance our compensation and to foster an environment where teamwork can flourish. The bonus structure also embraces an omni channel approach to selling as it takes into consideration the success of the entire company including our online sales. We believe that in an environment where everyone together works as a team to achieve our goals our customers will receive better service and our associates will have a more positive work environment. Once again, we want to thank you for taking the time to leave a review at Swarovski, we value feedback both positive and negative and your feedback on compensation will be shared with upper management as feedback is crucial to the betterment of the company. We wish you much success in your future endeavors at Swarovski

Explore other reviews about Swarovski

5.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Family owned great place to work

Cons

Large company, lots of red tape

2.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

See reviews by: Helpful|Rating|Date|All