Make sure to ask more than minimum salary - Retail Sales Associate Swarovski Employee Review

5.0
15 Aug 2019
Recommend
CEO approval
Business outlook

Pros

Fun times but hard to get into full time position

Cons

worth more than min salary

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Of Course, we are thrilled to hear that your work environment is” Fun”, building a culture of teamwork and connectedness is important to us at Swarovski. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they are valued, as they are an integral part of adding sparkle to everyday life and we are sorry to hear that you are not happy with the compensation. Here at Swarovski, we strive to remain competitive in our compensation practices and regularly review our pay rates and bonus structure and therefore last year we rolled out a new Retail Employee Bonus Program. This new bonus program was rolled out after much research to enhance our compensation and to foster an environment where teamwork can flourish. The new bonus structure also embraces an omni channel approach to selling as it takes into consideration the success of the entire North America market including our online sales. We are also proud as part of our compensation program to offer a generous merchandise discount, flexibility in scheduling and a full benefits package to all our Full-Time employees and a modified benefit package to our Part-Time employees, including the ability to participate in our 401K. As for your concern “hard to get into full time position”, please note we always look first to promote from within and would suggest you work with your manager on an individual development plan to determine what you need to achieve in order to move into a Full-Time role. Once again thank you for taking the time to leave a review, here at Swarovski. we value feedback both positive and negative and it will be shared with upper management, this kind of feedback is crucial to the betterment of the company. As always, we wish you all the best in your future with Swarovski.

Explore other reviews about Swarovski

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

The management team is refined and very accommodating. I loved my time here. I had so many opportunities to learn and grow through my experiences, and working with the team was amazing. Holiday seasons were stressful but never unfun. The management here really makes you feel cared for. Love the discount on most jewelry as well.

Cons

Scheduling could be volatile during holiday seasons, but that's to be expected for a front-line sales position.

2.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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