Not worth it - Anonymous employee Swarovski Employee Review

2.0
24 Apr 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Family run business with a lot of money, so they get involved in everything they want to. Some really inspiring people to work with. Good benefits such as 25 days holidays, early Fridays, Perkbox, staff discount and bonus based on performance.

Cons

Really desorganised with no structure and strong HR management. Because is a family run business they can do what they want and don’t really care about you

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Swarovski Response
7y
First of all, our team at Swarovski would like to thank you for taking the time to leave a review. We’re so glad to hear that you enjoyed the familial culture we cultivate. In addition, it’s great to hear you worked alongside some “really inspiring” individuals. We strive to be an inclusive workplace that offers good benefits, generous staff discounts and recognition for our employees, so they can shine as much as our product. However, we are disappointed to hear about your concerns with structure and that you felt that Swarovski, does not “really care” about their employees. Fostering a culture of connectedness and support is something we strive for at Swarovski, regardless of an employee’s title. Please note at Swarovski we have open-door policy; this policy allows employees to share their concerns with a member of our HR team or Management. Only when an employee shares their concerns can we address them. Feedback from current and former employees Positive and/or Negative is one of the most valuable tools we have, to help guide us in creating a positive and productive work environment.

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5.0
31 May 2026
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CEO approval
Business outlook

Pros

Good benefits working part time

Cons

Retail hours can be difficult

2.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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