Awful place - Anonymous employee Swarovski Employee Review

1.0
13 Dec 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good pay, good benefits. 50% employee discount

Cons

So many downsides to working at a private company. There is a lot of nepotism and favoritism that goes on in the workplace. People who have no background in a certain area are suddenly promoted to be head of that department, for example. The people are awful and catty; they are relentless in how they talk about others in the workplace. I’ve never encountered so many unprofessional colleagues in my life. Very disorganized. No structure. No one knows who is supposed to do what. And they wonder why they aren’t beating last year’s numbers. Overall morale is very low. Much like the product, the people are very fake.

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5.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits working part time

Cons

Retail hours can be difficult

2.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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