Wish I was allowed to stay longer. - Anonymous employee Swarovski Employee Review

4.0
29 Mar 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to work, when in the standard product group. In the engineering group, there were a lot of talented people. The manufacturing floor was a great place to learn and try out new things. The custom Contract group was a little more old school though. More of a focus on really making a prototype correct and sell it to the customer. Great place to be a leader and learn.

Cons

For me it was too Slow of a pace, a little too focused on one aspect of business. Sales didn't seem motivated enough. in a good economy when things are expensive to manufacture in the US then the Luxury industry gets hit hard. Getting told I had to move from one department to the next. Not my decision.

Explore other reviews about Swarovski

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

The management team is refined and very accommodating. I loved my time here. I had so many opportunities to learn and grow through my experiences, and working with the team was amazing. Holiday seasons were stressful but never unfun. The management here really makes you feel cared for. Love the discount on most jewelry as well.

Cons

Scheduling could be volatile during holiday seasons, but that's to be expected for a front-line sales position.

2.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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