Pros
There are some really nice people working here.
Cons
This is the most challenging workplace I have experienced, and unfortunately, not in a positive way. - Unsustainable workload: The volume of work is crazy. Many employees regularly work 50–60 hour weeks and still struggle to keep up. - Lack of processes and structure: There are no clear systems in place. Workflows are disorganised, timelines are unclear and completely unrealistic. - Poor client management: There is little boundary-setting with clients. Staff are frequently treated poorly, with minimal support or escalation from leadership. - Wellbeing concerns: The environment can be highly stressful, with employees often feeling overwhelmed. - No HR or clear direction: There is no formal HR support, limited strategic planning, and little visible effort to address ongoing issues. - Overloaded client roster: The focus appears to be on onboarding new clients rather than sustainably servicing existing ones, leading to dissatisfied clients and increased pressure on staff. - Reactive hiring and high turnover: Hiring decisions can feel rushed, and turnover is high.