CSR - Customer Service Representative Swagelok Employee Review

2.0
8 May 2018
Recommend
CEO approval
Business outlook

Pros

Although the pay is decent, average for a CSR role, ($18 an hour). The corporate culture is very different than most. If you like mandatory hour lunches spending time with your coworkers, then this is the place for you.

Cons

The DOS order entry system is antiquated and not user friendly. There is little to no room for advancement as a CSR and the call center is tiny. The turn over rate in this department is very high.

Explore other reviews about Swagelok

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Culture is friendly and soft benefits are good

Cons

Pay is not keeping up with heavy inflation

4.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Swagelok has very good culture

Cons

Swagelok is very corporate in nature

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