Lots of positives, lots of negatives - Anonymous employee Sutter Health Employee Review

3.0
7 Jun 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Company is very loyal. When a department is relocated or dissolved, they find internal positions in other departments for those who want to stay. Lots of affiliates means lots of job opportunities if you want to do something else within the company. Patient care is the priority over profit Employees are involved in interviewing potential new hires, helping ensure they'll mesh with the group Company is growing and hiring

Cons

Since 2008 they've cut some part of the benefits package every year, ended the profit-sharing bonus and reduced COL raises Politics are horrible between regions, with executives frequently acting immaturely and vengeful towards other executvies Under-performing employees or those in positions they can't handle are dealt with in any way Promotions are based on favoritism over merit Virtually impossible to get more than a 3% COL raise, regardless of performance. The only way to really raise your compensation is to change jobs within the organization No training is provided. When you take on a new responsibility, you're expected to just figure it out on your own

Explore other reviews about Sutter Health

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The top-notch professionalism work-culture is what made me decide to switch from a contract-worker to a full-time RN.

Cons

I wish that the N95 mask requirement was included while I was in Chicago in my remote physical and urine drug testing during pre-employment. I had to fly in SF for one day to meet the N95 fit requirement then fly back to Chicago to spend more time with family.

3.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Leadership trainings, conferences, educational opportunities, Senior leadership seems to respond to employee feedback, Great organizational transparency and clarity around goals and direction, Front-line leadership receiving recognition more often, Fair (not amazing) compensation and benefits overall, Organization seems to be healthy and growing which is encouraging for job security and retention.

Cons

Unsustainable front-line leadership expectations, responsibilities, and tasks without providing support from supervisors or assistant managers specifically in San Francisco campuses, High burnout risk among front-line leaders which is continuing to increase, Growing list of contradicting or conflicting priorities. Patient experience scores have improved greatly in SF but patient quality/safety and employee satisfaction has become the apparent cost of that, Very unreasonable span of control for front-line leaders, i.e. way too many direct reports, Meeting metrics and KPIs at all costs is the message being received. Front-line leaders are left scrambling to reach the data points (regardless of the methods), to get there. In other words, we might be meeting the metrics and KPIs on paper, but that doesn’t necessarily mean the real purpose or reason behind those metrics is being performed. We’re just desperate to keep our jobs, The leadership culture in the last 6-9 months has shifted towards motivation through fear. Fear of losing our jobs or bonuses rather than motivation by providing actual daily support in doing our jobs and genuine concern and encouragement to succeed.

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