Pros
- Some coworkers were friendly and helpful - Basic healthcare plan is paid by employer (not sure if this is still happening) - After years of not having a break area one was built last year but agents put their kids in it to watch tv -IT department is dependable - Newish computers and software
Cons
- Poor treatment of some employees by a senior staff member in the marketing department, when reported several times nothing was done to correct the problems. The employee was continually promoted and rewarded for poor behavior. This actually happens in other departments as well. - Bullying of employees is not addressed properly or at all. When reports are made of coworkers leaving to cry in the bathroom over being reprimanded in front of the entire marketing staff nothing is done. - Turns a blind eye to problems and doesn't actually fix them. Comes up with solutions but does not act on them. You are given hope that things will change but they never due so the cycle continues and worsens. - Over worked and underpaid. The daily expectations for workload for outweighs the pay of the marketing department as a whole. The pay is drastically under what graphic designers and production artists should be making according to salary reports by The Creative Group and other companies. If you want to make $14/hour this is the place for you. -Yearly bonuses/profit sharing go down every year of employment while the company runs advertisements about being a 2.5 billion dollar company each year. The bonuses are determined by an employee who does not know or understand everyone's job role, duties, work load, and other demands of their positions. - Promotions seem to happen only for people who treat others poorly, don't show up to work consistently, pawn their work off on to others and have zero knowledge of what they are doing.