Pros
Fun and fast paced environment for those with a passion for food. Customers for the most part really appreciate the inviting vibe in the store and respectfully look to the sales associates for sage advice. This together with 40% employee discount make one forget that its a minimum wage job.
Cons
Store management constantly taking about daily revenue targets vs other stores, YoY, etc., etc. without ever talking about how or why part time staff should care or otherwise be motivated to contribute to increased revenues. POS, employee reporting, supply chain all antiquated, disjointed systems. Without rhyme or reason, popular items can quickly go out of stock and take forever to restock while other, less popular items are immediately restocked.