Truly customer focused culture - Floor Lead Sur La Table Employee Review

5.0
1 Dec 2015
Recommend
CEO approval
Business outlook

Pros

-The team was absolutely spectacular. I loved every single person I worked with. -Truly had the company's support in providing A+ customer service and going above and beyond for customers. I've worked at companies that said their focus was the customer while training staff to lie to them in the same breath. -Huge learning opportunity. I learned more about cooking and cookware in the year I worked at SLT than any other time in my life. People are honestly passionate about hosting and cooking. We were taught to welcome customers into the store as if we were welcoming them into our home for a dinner party.

Cons

-I mean, it's retail. You're going to have nasty customers. Kill 'em with kindness -If you work stock, there's quite a bit of heavy lifting to get larger appliances into overstock. -You will very likely gain weight from all of the cooking motivation

Explore other reviews about Sur La Table

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Very fun work - Get to work with professional chefs - You will actually learn more about cooking in this position than you will taking the classes - Employee discounts

Cons

- Low pay with no opportunity for advancement, not a career path - Sometimes kitchen is understaffed, putting a lot of pressure on you

1.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I gained lots of knowledge & was inspired to cook.

Cons

What was once a fun job, became chaotic & sad!

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