Was great and then it wasn - Store Floor Lead Sur La Table Employee Review

2.0
29 Apr 2015
Recommend
CEO approval
Business outlook

Pros

Great 40% discount which is better than Bed, Bath & Beyond and WS. Have good employees that try their best with tackling unrealistic sales goals. Had a great Store Manager.

Cons

Accountability issues. Illusions of actually being able to make a difference in the store enviornment. No real power in management, Unrealistic goals on high price items like Jura, De'Longhi, Vitamix, etc. No tangible recognition to store when it has consistently made its goal but anytime the store doesn't meets its goal bad things follow. Favoritism based on how long you have been with the company and not necessarily work ethic. I fought for my employees and felt that I was being ignored. Had employees who would sell high numbers but it would adversely affect them like being told to sell a huge amount in a 4.5 shift. Shift Extensions are the devil to employees and I hated giving them. Hours rapidly shrink after holiday season. Was lied to by management when I was hired about the hours situation and then later told that this is how it works after holiday even though I was told something else by the same person when I got hired. Favoritism with schedules takes place and is subject to change at a moment's notice with no regard to the employee.

Explore other reviews about Sur La Table

5.0
21 Mar 2026
Recommend
CEO approval
Business outlook

Pros

This is a good job for benefits and teaching experience

Cons

Don’t have autonomy over cancelling classes

1.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I gained lots of knowledge & was inspired to cook.

Cons

What was once a fun job, became chaotic & sad!

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