VERY DISAPPOINTING. WORST MANAGEMENT STYLE I HAVE EVER SEEN! - Sales Associate Sur La Table Employee Review

1.0
12 Feb 2010
Recommend
CEO approval
Business outlook

Pros

Discount. Nice Customers. Nice environent until you work there

Cons

absolutley no training whatsoever--yet expected to know everything from register to products and constantly told.."you should know this.." - from the very first day. Manager "one on one" always negative. I was told "I don't want to talk about what you do right, we are here to talk about what you do wrong". No recognition whatsoever for good job preformance. lied to about promised hours at interview. . Daily changes on policy and tasks and assumptions made that you should know this without any communication. ZERO communication. Must learn through being scolded. Nit picky. Micromanaged and poorly at that. Causes confusion and tension among employees. Ambiguous time limit set for helping customers..though we are told "customer service comes first". Find yourself walking on eggs never sure if asking or taking initiative will be the correct answer. Turns out there is NO CORRECT ANSWER. A cannot win situation. Hoorible job choice.

Explore other reviews about Sur La Table

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Very fun work - Get to work with professional chefs - You will actually learn more about cooking in this position than you will taking the classes - Employee discounts

Cons

- Low pay with no opportunity for advancement, not a career path - Sometimes kitchen is understaffed, putting a lot of pressure on you

1.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I gained lots of knowledge & was inspired to cook.

Cons

What was once a fun job, became chaotic & sad!

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