7 Mar 2024
SupportNinja Response
2yThank you for your detailed review! We appreciate your positive feedback on our core values. It's great to hear that these principles are evident in your daily work experience.
We understand your concerns and we assure you that the departments involved are continuously improving our open communication channels and promoting inclusive decision-making processes, training programs, budgeting practices, as well as rewards.
SupportNinja is committed to fostering a culture where everyone feels valued, respected, and heard. We encourage you to continue providing your honest and constructive feedback through our internal channels as well. We Embrace Compassionate Candor and believe that your voice matters.