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      Support.com

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      Support.com reviews

      Good for Short Term, Dead End Long Term - Contact Center Supervisor Support.com Employee Review

      2.0
      4 Aug 2016
      Contact center supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home Paid Training Benefits are good for most. Good co workers. Good entry level call center job.

      Cons

      No raises. Strict QA policies. Increasing work load with no compensation. Company is losing customers and money. Does not seem like it will last long. Outsourced support, and call center operations that perform poorly.

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      5.0
      16 Jan 2024
      Remote technical support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Steady work and good work schedules

      Cons

      Poor pay increases for many except the top performers.

      4.0
      26 May 2026
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

      Cons

      The business product transitioned into a services related product. Not very exciting

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