Persistence Paid Off – Great Company and Culture - Account Manager Sunbit Employee Review

5.0
10 Mar 2026
Recommend
CEO approval
Business outlook

Pros

I first applied to Sunbit in 2024 but didn’t get the role. In 2025 the recruiter was hiring again for an Account Manager position that fit my background perfectly, so I applied again. During the interview I confidently told her, “This role is mine.” Now I’m proud to say I work at Sunbit. It’s truly an incredible company. Everyone is friendly, smart, and hardworking, and the culture is very supportive and collaborative. I really enjoy being part of the team. We currently work in the office four days a week and remotely on Fridays. The only thing I would love to see is a slightly more flexible hybrid schedule, ideally 2–3 days in the office. Other than that, it’s a great place to work.

Cons

Would love to see a more flexible hybrid model (2–3 days in office instead of 4)

Explore other reviews about Sunbit

5.0
11 Apr 2026
Recommend
CEO approval
Business outlook

Pros

They invest in people If you invest in yourself every day they will 2x-5x invest in you

Cons

Not a place to be lazy

1.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- not stressful if you are used to a call center setting - mindless work

Cons

- Management is not consistent across the board. - Male management hugging female co-workers on the floor - Supervisors not providing feedback - no consistent training; 2 different teams could be be doing different work flows. - degrading way that leads speak with agents on the floor and get no consequences - training materials outdated and has inaccurate information that can harm the business - depending on the lead that you speak with you get different information - leads and supervisors can disappear off the floor and you could be waiting minutes; 5 to 10 to get an answer for a customer waiting on the phone.

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