Long hours. Little compensation. - Logistics Scheduler Sunbelt Rentals Employee Review

1.0
3 Jan 2022
Recommend
CEO approval
Business outlook

Pros

My colleagues are great people and are really hard workers. Salary would be good if I actually did anywhere near my contracted hours. You can earn overtime at the weekends. There seems an effort by Senior Management and Sunbelt as a whole to improve the lives of it's employees (sadly this isn't followed up by divisional or line managers).

Cons

Understaffed in some teams, overstaffed in others. My team works long hours (regularly 25%-50% above contracted hours, sometimes more, without a lunch break). The teams work won't even be complete after all this work - you'll have covered off all the urgent stuff so that you can leave the building. No compensation for extra hours worked. Meanwhile, other teams are going on two hour lunch breaks, go for a nap break, apply for other jobs whilst they're at work etc etc - these teams will make lots of mistakes because they don't have any pride in their work and don't desire to help you when you're struggling and they're packing up 15 minutes before the end of their shift. Managers don't address this and it causes a massive divide. Your weekend overtime will be scrutinised to the penny, despite you doing all those free hours in the week. No training/upskilling (any training that gets booked, gets cancelled because you're too busy) - three years in and your CV will look the same as it did the day you arrived. There is no cross-training - people are pigeon-holed based on perceived abilities and then not given time to try anything else. As a result no-one actually improves on their weaknesses. The team struggles massively when someone is away on annual leave as no one knows how to cover them. No progression plan - Manager leaves, supervisor moves up to manager, the supervisor role isn't opened up to the team, the team isn't backfilled with an extra person, the team struggles, the manager struggles, in the busy summer months you're told the situation will be reviewed during the winter (to keep you going), when winter comes around they don't review it and act as if everything's fine the way it is. If I could give no stars for work/life balance I would.

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Sunbelt Rentals Response
4y
We are sorry to hear about your experience and appreciate you taking the time for share your review. We value the hard work and dedication of our team members and want them to have a good work/life balance. If you feel you are not being compensated fairly, please contact HR at 866-573-6246 in the event you would like to go into further detail about your experience. Thank you for all that you do and we hope you continue to grow with us!

Explore other reviews about Sunbelt Rentals

5.0
5 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good benefits, pay and voice is always heard.

Cons

Work life balance could be a little better.

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Sunbelt Rentals Response
5mo
Thank you for this 5-star review! We appreciate your feedback and hope you continue to grow with us. Thank you for all you do!
2.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The local teams doing the work in the branches are the only team members that make it a positive experience.

Cons

Senior field leadership and it's byzantine hierarchy is filled with matrixed leadership jobs for people who have been good soldiers with long tenure. They don't know anything about the actual work at the branch level or in the markets. Often they spend thousands at meetings in hotels and at bars in the evening which is extremely unprofessional. These same individuals press their political advantage to make sure the people they don't like get dismissed or marginalized and often move people into leadership to virtue signal DEI values. C-suite has been lost since 2021. Budget forecasting, fleet planning, and execution has been weak and lacks strong leadership position. Geographic territories don't make any sense and regions are oddly divided up based on tenure loyalties and not the needs of the business. Senior leadership can be counted on to work Tuesday - Thursday but have no problem asking front line employees to diminish their salary with 60 hour weeks, and pointless Saturday shifts.

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