13 Mar 2017
Summit Learning Centres Response
9yIt’s unfortunate that this employee has decided to post these false assumptions. I’m commenting on this person’s points because they are extremely misleading and hurtful to the company (and its current employees as they don't deserve this).
A bonus is not something that someone is entitled to, this money has to come from somewhere. We apologize if our bonus program did not provide you the financial gains you had set in your head. Please email us on how we could set better expectations for new employees, especially if you felt mislead. Unfortunately, hard work doesn’t always equal success and quick rewards. Keep in mind, we ended up having to close the school down; the company/owner lost money, the employees (you) made money. With regards to the owner being checked out and nowhere to be seen, all I can say is: How do you know this? This is a false assumption, one of many here.
We are working towards creating new diploma programs to diversify and increase our enrollment and this takes time. A whole team effort not just from management and owner. We’ve made great progress in enhancing our programs and are continuing to do so. I’m glad to say that there are improvements being made every day. The students who feel miserable is not because of the program, school, or teachers. Some of these students are going through challenges and fears that are difficult to overcome. We try our best to help them get back on track. Other training institutions will not allow some of these students with barriers a slight chance of succeeding. We at Summit try our very best to help students realize their full potential and it’s definitely not easy but it’s what makes the job rewarding. We have many students that have succeeded, you can't disregard that.
With regards to “...this company has also been involved in labour disputes in the past and have lost! You will be asked about your plans for a family in your performance review. This will of course be disguised as a question about your future aspirations. The themes in each of these negative reviews have continued over time, regardless of the management”
This is very interesting. This is all gossip and simply non-sense. Asking an employee about their future aspirations and long term goals is standard; there is no hidden agenda behind this. Unfortunately, I can’t comment on the labour dispute, I wish I could as it would certainly shed light on the truth, I also wish this employee knew better how the legal system works and its politics. I’m concerned that this employee only received one side of the story as these disputes were between employees and has nothing to do with the company; keep in mind, there are two sides to every story, hence two truths). For those reading this and hesitant to apply, I highly encourage you to visit or call our campus and speak with an employee(s) regarding their current experience.
With regards to, “You will enjoy working here if you drink the kool-aid and are easily influenced by others. Stop pretending like you care about your employees or the students. You're ego and arrogance is what keeps you from being an effective manager, and is the reason all the good ones leave.” You will enjoy working at Summit (and life in general) if you don’t believe anything and don’t disbelieve anything either. We recommend all employees keep their eyes open and intelligence active – this is the only “kool-aid” we serve! Former employees have left to pursue their long term goals of getting into the school board, I don’t believe they leave because of current management. I may be strict at times but never pretending and purposely arrogant. I apologize if you felt I came off that way, I wish you had let me known what I said/did to make you feel this way or what I could have done better. I just wish I didn’t have to know about it through this anonymous posting. Lastly, to state I pretend to care about the students is hurtful. I’ve taught over 400+ students, in the first six years, I got extremely involved in their lives to get them back on track; it wore me down – mentally and physically. What I learned from all this is the students have to work REALLY hard for themselves to get back on track. There’s only so much we (the instructors) can do. I still believe in the company’s mission statement and when I make business decisions, I always keep in mind, what is best for the student? If being hard on them to you means I don’t care about them, then you have falsely assumed.