Stripe's continued growth is exciting - yet remains challenging for those who aren't ready to change. - User Operations Specialist Stripe Employee Review

5.0
19 Aug 2018
Recommend
CEO approval
Business outlook

Pros

In the last year, Stripe has really identified areas where there is great room for improvement. Unlike other companies I've worked for, they're actively interested in fixing these issues, and continually refining the approach to people and user issues alike. I am confident that Stripe cares about employees and is willing to address these issues head-on. - continually refined compensation and review process - lots of autonomy in the job - consults employees for changes - adding new resources for manager training, IC training, feedback training, etc. - thoughtful, energetic, rigorously-thinking employee base

Cons

Stripe's culture of transparency isn't fully adapted by managers and very experienced IC's hired in to the company (as opposed to promoted from within), so we should work hard to ensure people adopt and support it. Additionally, there's a lack of clarity around internal mobility. Finally, the promotion process needs additional clarification, especially when moving long-time Stripes to management or other roles that include a promotion - this is something we should publicly celebrate. Stripe has been in a near-constant state of change over the last several years, and this doesn't seem to be slowing down; if you're interested in joining, be ready!

Explore other reviews about Stripe

5.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

great work, great people, great culture:)

Cons

not all intern projects were all that interesting

4.0
4 Jun 2021
Recommend
CEO approval
Business outlook

Pros

The work is very high impact and there are lots of opportunities to learn if you're not already familiar with the fintech space. Most of the big projects I've been on so far have been fun to work on. There are also a lot of talented, kind, and helpful engineers at Stripe who are really nice to learn from. I really enjoy my manager and the folks on my team. The money + bonuses are ~ok~. Pretty standard for a pre-IPO unicorn, but the goal is that there will be a big pay off later (fingers crossed).

Cons

- The work life balance is *bad*. For how many products Stripe has, we are a very lean company. Too lean. There's just a lot of work, and very very tight deadlines, very fast paced, and not enough engineers and product managers to do all of it. If you want WLB as an engineer, join an infrastructure team, not a product team. - There is little to no investment in making the engineering org more diverse. This was surprising to me because of a lot of public facing company statements, but don't be fooled like I was. People (at least in the eng org) do not care about diversity. - HR sucks. And of course they would, I guess. But I had a really negative experience with HR where I walked away feeling completely devalued and gaslit. - Dev environments kinda suck and make the work a lot slower than it should be.

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