Great Student Job - Server Statler Hotel Employee Review

The Exec leaders are good at what they do and want the success of everyone.

Can be difficult to manage as many employees are part time

Guests and students bring out the best in the work—it’s meaningful to serve a wide range of people from around the world. You’ll gain exposure to many roles quickly; great for learning hospitality fundamentals hands-on. A few standout managers truly care and support growth (shoutout to Andrew Heist & Thomas Geisler). The hotel's connection to Cornell opens doors and creates opportunities—if you know how to advocate for yourself.

Leadership often prioritizes appearances and hierarchy over substance, integrity, or follow-through. Concerns around fairness (especially regarding tip distribution, accountability, and retaliation) have historically been ignored or minimized—until forced into visibility. Growth and development are unevenly supported depending on your relationship with management, not your work ethic. Communication breakdowns between departments are common, and burnout is normalized. Student workers are often unsupported or inconsistently trained; standards vary wildly depending on who’s managing.