High stress and high pressure environment! - Injury Claims Specialist State Farm Employee Review

2.0
19 Sept 2019
Recommend
CEO approval
Business outlook

Pros

Benefits are good. Point system was removed which was positive. They try to be flexible with time off but you also have to request your vacation/PTO 6mos to a year in advance.

Cons

Unrealistic expectations to manage excessive claims inventory of 280-300+ where average inventories with other insurance companies are around 150-175. Unable to keep talented and experienced employees who have left due to excessive inventories as well as being an unstable environment. Often difficult to get time off especially in summer and around holidays.

Explore other reviews about State Farm

5.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, benefits pay, time off

Cons

Workload, No over time available. Non communicative attorneys

3.0
8 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

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