Good training but increased micromanagement and downsizing concerns - Underwriter Service Assistant State Farm Employee Review

3.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Didn’t need experience and training is pretty extensive and detailed. PTO is pretty good but takes a while to accrue.

Cons

New CEO has changed a lot of things since taking over. Removing certain benefits and increasing the amount of micromanaging and office requirements. Promoting doing extra tasks beyond role to do for no extra pay. Slowly downsizing to replace role with AI and outsourced work. Pay is decent but not livable. You can tell they’re trying to cut costs any way possible.

Explore other reviews about State Farm

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very good work life balance

Cons

Wish the 401k matching was stronger

3.0
8 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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