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      Startek

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      Startek reviews

      Tenure is the key!!! - Customer Service Representative Startek Employee Review

      4.0
      3 Sept 2013
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      18K basic + 3K allowance for earlier waves. Leadership seminars for performing agents. Has referral incentives. Has GIGs (just like school clubs)

      Cons

      The basic salary for most of the reps hired today is just 14K. Once you reach the ceiling salary w/c is 18K, you'll no longer qualify for the OPR (annual increase) There are no incentives like attendance bonus.

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      5.0
      22 Jan 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The team was very helpful Open door policy Training was great

      Cons

      When business slowed down we were released from the phones, so we did not get to work full 8 hours

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