A Top Minnesota Company! - Customer Service Representative Starkey Employee Review

5.0
2 Nov 2015
Recommend
CEO approval
Business outlook

Pros

I have never been more proud to work for Starkey. This company is truly amazing. The passion of the people that work here and the commitment to customers is unsurpassed in our industry. Competitors are constantly following our lead but never catch up. The company's focus on our patients is what drives us all. That combines with a commitment to deliver a million hearing aids to those in need this decade.

Cons

The only con is that more people don't know about what an amazing company we are.

Explore other reviews about Starkey

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, good pay, rewarding work, great employees, private company

Cons

Some silos between departments can be difficult to work with sometimes

3.0
24 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Mission-Driven Impact: You get the unique satisfaction of knowing your technical infrastructure directly supports technology that restores hearing and improves the quality of life for millions. • Innovation Hub: Because Starkey integrates AI and sensors into their hearing aids, IT engineers often work with sophisticated, modern stacks that bridge the gap between traditional enterprise IT and wearable tech. • Strong Local Culture: As a privately held company with deep roots in Minnesota, Starkey offers a stable, family-oriented environment that often feels more personal than a massive, faceless tech conglomerate.

Cons

Legacy Debt: Like many established manufacturing giants, you may encounter older legacy systems and "on-prem" hurdles that can slow down the deployment of more modern, cloud-native solutions. • Corporate Rigidity: Some employees report a traditional top-down management style, which can occasionally feel restrictive if you are used to the agile, flat autonomy found in Silicon Valley-style startups. • High-Pressure Environment: Given the precision required for medical devices and global distribution, the IT uptime requirements can lead to demanding "on-call" cycles and high-stress troubleshooting windows.

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