Loved the co workers but over worked and no work life balance - Client Services Star Exhibits Employee Review

2.0
13 Apr 2020
Recommend
CEO approval
Business outlook

Pros

I loved the co workers I got to interact with daily, super helpful and great to collaborate with! When I left the company, I didn't get my final paycheck so I reached out to HR and my final check was sent out to me immediately. HR was super apologetic and even called me back a few days later to make sure I received the final check payment which I really appreciated. Minimal travel is a possibility.

Cons

Held to high standards and super fast paced. Hard to follow internal processes and stay organized. Most employees are salary employees and you are expected to work many hours and be available at any point in time, weekends, nights ect... Hard to establish work life balance when your workload is constantly at high capacity and you dont have anyone to fully back you up if you ever have to be out a day or take PTO day. Manual processes, you have to fill out a ADP time card daily... meaning you have to code each days time to what project work and have spent your time on. This took time to complete daily and it was not billable work so you had to just find time in your day to keep track of time and complete time card each day. Lots of clean up work or just misc to do's got pushed so you had to bring work home with you to complete to get everything done. Hard to keep up, as busy season seemed to be year round since you had to be 80% billable each day. Training is hard, as everyone else is busy so it's hard to get questions answered and the process is daunting as there is an SOP, but it is VERY lengthy. They don't have year over year chances for a raise. It's a rigorous review process for promotion or raise that you may or may not receive. Star doesn't seem to invest in the great employees to keep them happy.

Explore other reviews about Star Exhibits

5.0
3 Nov 2024
Recommend
CEO approval
Business outlook

Pros

A dynamic and exciting work environment that fosters growth in employees.

Cons

None come to mind specific to Star.

2.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

Good client base and some good people are trying to sticking it out hoping it gets back to were it was.

Cons

Upper management is cluless to the fact that they are the toxic ones. People and Culture is the problem right now. They want everyone to conform and be positive, but they are missing the fact that they have no idea how to run this business. They have their heads in the clouds, and they are assuming none of the responsibly of what is going on at the moment. Hopefully the owner will read these reviews, fire upper " management " , and turn this ship around before it's to late. Unfortunately the few people left that know how to do their jobs get everyone else's work dumped on them. It is sad to see this happening.

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