Decent role and benefits, but poor pay and management - Customer Service Representative Standard Life plc Employee Review

Thank you for the positive review and kind words about Phoenix Group - we're glad to hear you've had such a great experience. We did notice the location listed as New York, where we don't currently have offices, so just wanted to check if this review was intended for us. We appreciate the feedback. - Senior Employer Brand Partner

Thank you for taking the time to share a review. We're really glad to hear that you've enjoyed making good friends and having fun at work. Building a positive team dynamic is something we value highly and it's great to know that this has been your experience. We appreciate your feedback about the benefits and pay. Our reward package is made up of salary, annual bonus, generous pension, private medical cover and much more. We're always seeking to improve, so please feel free to reach out to your manager or HR to share any specific suggestions on how we could better support you. Thank you again for taking the time to share your feedback with us. Senior Employer Brand Partner