Pros
The company has had its ups and downs over the years, but the overall direction feels encouraging. A few highlights: Work-life balance is generally respected — time off is truly time off, with minimal disruptions. The Modern Health platform offers valuable mental health and coaching resources. The culture is genuinely collaborative — people are kind, approachable, and willing to support one another across teams. I've had the good fortune of working with empathetic and supportive managers, which made a big difference day to day. Virtual office closure over the holidays is a much-appreciated perk.
Cons
There are a few areas that could use improvement: While time off is respected, calling in sick can come with a sense of guilt, as it often shifts the burden to your team. It's not uncommon to see people working through illness, which can impact morale. Compensation at the time of hire is competitive, but merit increases don’t always keep pace with inflation, and career progression may stall if there’s a change in management or shifting priorities. As the company has expanded beyond its original hub, employees outside the Toronto area can feel disconnected — particularly with more in-person events focused on the GTA. Team bonding opportunities are minimal for those outside major hubs. A once-a-year gathering doesn’t feel sufficient, especially compared to other remote-first companies that prioritize more frequent in-person connections to maintain engagement.