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St James Facilities Services

Engaged employer

Meh - Residential Concierge St James Facilities Services Employee Review

1.0
11 Sept 2025
Recommend
CEO approval
Business outlook

Pros

They have acquired very good clients for staff to work for

Cons

Terrible management of staff. Very condescending

Explore other reviews about St James Facilities Services

4.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic clients, understanding management and helpful head office staff. Supported and adapted for me through home life changes and needs

Cons

Good benefits included. Potential for better but this is improving regularly

1.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Nothing positive about this company other than the friends i made from sufferring together

Cons

This will really test your patience and mental health. Their staff turnover is really bad, hence the numerous positions available, dont fall for it. I left an amazing job thinking I was moving onto better, little did I know. Staff are treated like replaceable animals. Management team are ready to play dirty, nothing is straight forward. Mind and mental games. No sick pay.

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St James Facilities Services Response
18h
Thank you for sharing your review. We are sorry to hear that your experience did not meet your expectations. The wellbeing and mental health of our employees are extremely important to us, and we are committed to fostering a supportive and positive working environment. We continually review and improve our employee experience, and we take all feedback seriously as part of that process. If you would like to discuss your concerns further, we would welcome the opportunity for you to contact us directly: HRqueries@stjamesfacilities.com
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