Sadly has lost its way a little - Anonymous employee Sprout Social Employee Review

3.0
17 Jan 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If leaders are to be believed, we have the opportunity to really own our industry. The business appears to be pretty healthy. There's plenty of work to keep us busy. Remote work is a huge differentiator and a rare thing now. Some colleagues are real gems.

Cons

Sprout no longer feels like we're all in this together or we're one team working toward one goal. People are extremely entitled and more and more enabled to behave like corporate bullies. Even people I once considered friends are showing me sides of themselves that shock me. This probably is due to the fact that our leadership team feels very absent, so to make up for it, people really are trying to prove their place and pave the way for their own success, or they're so stressed they're taking it out on others. It's become a "what's in it for me" culture. The things that drew me to the company years ago are gone. I understand change is inevitable and I support change in general, but these issues are cracks in our very DNA, not just a byproduct of being a larger and more international team moving at quick speeds. There's no accountability and now it feels often like we're running in circles. Pay is also extremely low. When I talk to peers outside Sprout, but in the exact same role, they're all getting at least 30% higher base pay, have better benefits, and earn cash bonuses. Leadership has been challenged on staying competitive with compensation again and again, and look the other way. RSUs that vest in a few years are not enough in this economy, especially when stock prices aren't guaranteed and are influenced by outside factors we have no control over. My bills continue to increase but I won't ever get a penny more in salary until I'm promoted, and even then it'll be a small bump. Overall, the company feels really cheap and like it's a pain to spend any money for needs the team has.

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Sprout Social Response
1y
Thank you for sharing your honest feedback. It's concerning that you feel the culture has shifted and that the environment is not aligning with the supportive atmosphere we aim to create. This kind of feedback is invaluable, and we're committed to addressing these issues. Regarding compensation, we understand the importance of feeling fairly paid compared to industry standards. Your insights matter, and we're dedicated to making Sprout a place where everyone feels valued and rewarded for their contributions. We’re taking this feedback seriously and are focused on creating a positive and motivating work environment. Thank you for taking the time to share your thoughts—we’re committed to making things better

Explore other reviews about Sprout Social

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

This is the best company culture, and I think everything else flows from it: the possibility of new projects, the work-life balance, the benefits. Sprout invests in its people, from generous PTO and company-wide R&R Days to meeting-free focus days. The benefits package is pretty comprehensive including medical, vision and dental plans, 16 weeks of paid parental leave for all parents, a 401(k) with company match, ESPP, and real remote work (you receive a stipends for your home office) with joining the whole team in Chicago a couple times a year. On the growth side, feedback is both expected and encouraged, informally and formally. I've been really happy here.

Cons

Compensation does trend below market average for the industry, but personally, the overall benefits package and culture help offset that.

2.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Was originally a respected leader in the social media management space.

Cons

Brought in new leadership that destroyed culture.

2
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Sprout Social Response
1d
Thank you for your honesty and for the years you've invested here. We take feedback on culture seriously and remain committed to building an environment people are proud to be part of.
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