Please listen to your employees - Account Executive Sprout Social Employee Review

2.0
26 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Amazing colleagues, a great culture for ICs and junior managers. R&R days are a great benefit throughout the year.

Cons

Employee feedback is not taken seriously. A lot of customer churn due leadership decisions that are impacting employees. Compensation and promotion cycles are crazy, poorly communicated and mean that it’s very hard to grow, move role or boost your salary. Maternity leave is appalling compared to what is standard in the industry. Sales tools like Outreach have been taken from reps in favour of a cheaper tool that is reducing productivity and making the job more difficult but employees get the blame for not being productive enough when they actually want to succeed and make money.

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Sprout Social Response
8mo
Thank you for taking the time to share this detailed and honest feedback. As a team member who has been with us for over five years, your perspective is especially valuable. We are committed to transparency and fostering a culture where feedback is integral to our evolution, and we take your comments very seriously. We hear your concerns, particularly around feeling that employee feedback isn't being actioned on critical topics like compensation, benefits, and the tools our teams use every day. It's clear from your comments that there's a disconnect between that intention and your experience. Because you are a current team member, we strongly encourage you to connect with your People Business Partner to discuss your experience in more detail. That conversation is the most effective and confidential path to ensure your specific concerns are heard by the right teams. We appreciate your contributions to Sprout and thank you again for holding us accountable and sharing your perspective.

Explore other reviews about Sprout Social

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good Work Culture. Really Good. At least from what I can tell.

Cons

Not much remote work is lonely but thats about it.

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

This is the best company culture, and I think everything else flows from it: the possibility of new projects, the work-life balance, the benefits. Sprout invests in its people, from generous PTO and company-wide R&R Days to meeting-free focus days. The benefits package is pretty comprehensive including medical, vision and dental plans, 16 weeks of paid parental leave for all parents, a 401(k) with company match, ESPP, and real remote work (you receive a stipends for your home office) with joining the whole team in Chicago a couple times a year. On the growth side, feedback is both expected and encouraged, informally and formally. I've been really happy here.

Cons

Compensation does trend below market average for the industry, but personally, the overall benefits package and culture help offset that.

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