Major Sales Culture Issues - Senior Account Executive Spot AI Employee Review

1.0
6 Mar 2023
Recommend
CEO approval
Business outlook

Pros

The sales reps are some of the best people I’ve worked side by side with.

Cons

Management has created a hostile environment. Many of us were verbally belittled in textbook “emotionally abusive” ways, we’ve been publicly shamed amongst our peers, and when 10 reps reported all the issues, it was brushed under the rug and no changes were made. I moved on because I don’t believe they are doing things ethically - they do not have the best interest of their people. I got tired of being forced to go to the office and work in a hostile environment where we would be belittled and shamed. The environment here lacks empathy to the 10th degree. You’d think with all the experience they have that they’d know how to treat people and protect them. The last six months at Spot Ai were the some of the worst. I wish I could speak differently about those managing the situations, but I know that they are aware of the problems, and they still haven’t fixed them. When employees in your business don’t feel safe…. YOU are the problem for not fixing it.

Explore other reviews about Spot AI

5.0
27 Oct 2025
Recommend
CEO approval
Business outlook

Pros

I loved working at Spot AI

Cons

Transitioning from a traditional VMS to Video AI was hard

2.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

The people you work with are amazing! Work-life balance is very good. Technology is great when it works!

Cons

Executive leadership is always chasing the next shiny object instead of focusing on the core of what makes the product great. Always shifting direction shouldn't be the focus, as it has led to many top performers and those who helped break into unproven areas being let go, only for those promises not to be delivered. The top performers aren't treated like rock stars as in other companies; they are let go for consistently meeting quota, while people who aren't consistent or who hit quota only once during their tenure are kept. Leadership is under intense pressure to win every deal, so they will contact the team every day with the same question they were asked before and push promises they can't keep to potential customers. Training is on-the-fly and largely up to the rep to learn the process. There are still issues with pay disparity between roles. Leadership is very demanding on outbound but does not recognize the product's flaws, which make it unreliable, hindering trust in putting in the effort. It's hard to get help from other departments because they are so stretched thin that it's impossible to get the support needed. The technology is great in theory, but it doesn't land on delivery, and customers are forced to purchase a half-baked product that continues to have issues.

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