A curse called Spocket - Anonymous employee Spocket Employee Review

1.0
17 Jul 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you love working with a company full of disappointing promises, you can be sure Spocket will deliver! If you dream of a fulfilling job, send your applications to Spocket, they will fill your plate with unrealistic expectations, train you well on cheating, and overflow tasks you need to perform outside your working hours! If it thrills you to be taken advantage of and manipulated, then SPOCKET is the best company. The CEO and the Finance will surely not disappoint you with all these expectations. Lastly, if you want to experience the best micromanaging CEO, what company to avoid, and the worst management ever, Spocket is the best!

Cons

Meanwhile, here are the CONS: 1. Expect to be on-call. Not responding immediately (even if it's your sleeping hours and outside your working hours) to the CEO's messages, say goodbye to a chunk of your salary at the end of the month. 2. CEO is very professional. NOT! 3. Finance is a puppet. No spine, no soul, and will book a meeting for a "discussion" but will not give you any opportunity to speak a word and loves to hear themselves talk and is proud of it! 4. Thieves and greedy. I feel sorry for Spocket customers for being robbed of their hard-earned money.

Explore other reviews about Spocket

1.0
20 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

none, don't work here, worse, worst

Cons

As a former Customer Support (CS) team member, Spocket is the only company I’ve worked for that financially penalizes employees, often without clear rules or consistency. Penalties can range from $200–$800 CAD, even if you’re meeting KPIs and handling heavy ticket volumes. In CS, context, workload, and past performance are ignored. The culture is extremely money-driven and fear-based. A single delayed response to leadership can result in immediate punishment. These penalties feel less like behavior correction and more like a way to save the company money. The CS team environment is especially toxic. There is no proper workforce management—scheduling is controlled by a long-tenured CS member and appears based on favoritism rather than fairness. Power-tripping is common, and if you fall out of favor or request leave, you can easily be pushed out. HR offers no real protection. I experienced this firsthand. Despite meeting my KPIs, I was terminated after being transparent about a leave request. Performance does not protect CS employees here. Overall, this is a stressful, demoralizing workplace with no psychological safety or growth, especially for Customer Support. I strongly advise against working here.

1.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Remote Job is the only good thing

Cons

1. Too much overtime. 2. Working on regular weekends too. 3. Unrealistic expectations from CEO. 4. Abusive and unprofessional CEO.

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