No loyalty to employees - Customer Service Representative Spectrum Employee Review

1.0
6 Apr 2020
Recommend
CEO approval
Business outlook

Pros

They'll tell you that they support you. They put you through 6 weeks of training that dosent give you anything that will help you on the floor taking calls.

Cons

worked for over a year, was a top performer almost each month, no advancement opportunities. Then according to them I "incorrectly transferred a call" and they fired me. The HR employee said I could file for unemployment especially with all of the covid 19 stuff going on and that would help until I could find something else. Then come to find out they turned around and denied my unemployment claim . Just seems like a pretty nasty thing to do to someone that worked faithfully for you for over a year.

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Spectrum Response
6y
We appreciate you taking time to provide us with feedback about your experience at Spectrum. We care about what past and present team members have to say. We have taken your comments to our leadership team, and thank you for helping us better understand how to support our future employees.

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Cons

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5.0
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CEO approval
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Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

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